1. Introduction

Service Metrology Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://servicemetrology.com or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide when contacting us or subscribing to our services.

• Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies when you interact with our website.

• Service Data: Information related to the metrology services we provide, including project details, specifications, and any other data necessary to perform our services.

3. How We Use Your Information

We use the collected information for various purposes:

• To Provide Services: Deliver metrology services as requested by you, including programming, training, MSA/GRR analysis, and other related services.

• To Improve Our Website: Analyze user behavior to enhance the functionality and user experience of our website.

• To Communicate: Respond to your inquiries, send updates, and provide information related to our services.

• To Comply with Legal Obligations: Ensure compliance with applicable laws and regulations.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website or conducting our business, provided they agree to keep your information confidential.

• Legal Authorities: When required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data under certain conditions.

• Restriction: Request restriction of processing your data under certain conditions.

• Objection: Object to processing your data under certain conditions.

• Data Portability: Request transfer of your data to another organization or to you under certain conditions.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can set your browser to refuse cookies, but some features of our website may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.